Returns & Exchanges

At GravaStar UK, we want you to be fully satisfied with your futuristic audio and gaming gear. If you are not completely happy with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our support team with your order number and reason for return to receive your Return Merchandise Authorization (RMA) and return shipping instructions.

• 2.
  Prepare the Package

  Ensure the item is in its original condition and packaging, including all accessories, manuals, and cables that were included in the box.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized courier location; we recommend keeping your tracking receipt for verification.

• 4.
  Inspection and Refund

  Once our technicians inspect the returned hardware to ensure it meets our quality standards, your refund will be processed to your original payment method within 5-7 business days.